EraTax Consulting LLC - Privacy Policy

Your privacy is our priority. At EraTax Consulting LLC (“EraTax Consulting,” “we,” “our,” and/or “us”), we are committed to safeguarding the personal information of individuals and businesses who engage with our website, applications, and services (collectively, our “Services”). This Privacy Policy outlines how we collect, use, share, and protect your personal information (“Personal Data”). By using our Services, you agree to the terms outlined in this Privacy Policy.

Our Mission

Through our Services, EraTax Consulting aims to assist individuals and businesses of all sizes in managing their tax and financial compliance needs. From providing expert consulting services to streamlining tax calculations and filings, we are dedicated to simplifying your financial management processes.

1. Personal Data we Collect

We collect different types of Personal Data based on your interaction with us. Whether you are a website visitor (“Visitor”), a user of our services (“Client”), or someone interacting with one of our Clients as part of their tax or financial obligations (“End Customer”), we ensure transparency in our practices.

A. Personal Data You Provide

We collect the following information when you interact with us: 

  • Account Registration (Clients): When you sign up for EraTax Consulting’s services, we may collect your name, business name, email address, phone number, tax identification details, and payment information for billing purposes.
  • Communication (Visitors and Clients): If you contact us for support, a consultation, or a demo, we may collect additional details, including your name, email address, phone number, business information, and the nature of your inquiry.
  • Service Data (Clients and End Customers): As part of providing our services, we may collect business data, such as Name and address (for Clients and their End Customers), Tax identification numbers and transaction histories, Information required for calculating, filing, and reporting taxes
  • Subscription Information (Visitors): If you subscribe to our newsletter or updates, we may collect your name and email address.

B. Personal Data We Collect Automatically

When you use our Services, certain data is collected automatically:

  • Device Information: Details about the device you use to access our website or applications, including your IP address, browser type, operating system version, and unique device identifiers.
  • Usage Data: Information about how you interact with our Services, including pages visited, links clicked, session duration, and referral sources.
  • Cookies and Similar Technologies: We use cookies, invisible tags, pixel tags, and beacons to track browsing activities, improve user experience, and deliver targeted content. You can manage your cookie preferences as outlined in our Cookie Policy.
C. Personal Data from Third Parties

We may receive information from trusted third-party sources, such as:

  • Partners and Vendors: Marketing partners or service providers may share additional insights to improve our offerings.
  • Clients (for End Customers): For Clients using EraTax Consulting Services, we may process data shared by Clients about their End Customers, such as sales records or tax-related data.
2. How We Use Your Personal Data

EraTax Consulting processes Personal Data for the following purposes:

A. General Uses for Visitors, Clients, and End Customers

  • To provide, maintain, and improve our Services.
  • To analyze usage patterns and enhance user experience.
  • To detect and prevent fraud, security breaches, or other illegal activities.
  • To comply with legal obligations, including tax and financial regulations.

B. Additional Uses for Visitors and Clients

Marketing and Advertising:

  • To send promotional communications and targeted advertisements based on your preferences (with the ability to opt out).

Communication:

  • To provide customer support, respond to inquiries, and share updates about our services.
3. Sharing Your Personal Data

EraTax Consulting does not sell or rent your Personal Data. However, we may share information under specific circumstances:

  • With Service Providers: To trusted vendors and service providers who assist in delivering our Services (e.g., cloud storage, payment processors).
  • For Legal Compliance: To comply with legal requests, such as subpoenas, court orders, or applicable laws, or to protect the rights and safety of our users and the public.
  • With Affiliates: To entities within our corporate group for operational purposes and consistent with this Privacy Policy.
  • During Business Transactions: If EraTax Consulting is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
  • With Consent: When you provide explicit consent for sharing your data.

4. Data Retention and Security
  • A. Data Retention : We retain Personal Data only as long as necessary to fulfill the purposes for which it was collected or to comply with legal and regulatory requirements.
  • B. Security Measures : We implement industry-standard security measures, including encryption, access controls, and secure data storage, to protect your Personal Data from unauthorized access, alteration, or disclosure.

5. Your Privacy Rights

Depending on your location, you may have rights under applicable privacy laws, including the right to:

  • Access or request copies of your Personal Data.
  • Correct inaccurate information.
  • Delete your Personal Data, subject to legal exceptions.
  • Restrict or object to data processing.
  • Withdraw consent for specific uses, such as marketing.

To exercise your rights, contact us at privacy@erataxs.com.

6. International Data Transfers

EraTax Consulting operates in the United States. If you access our Services from outside the US, your information may be transferred, stored, or processed in jurisdictions with different data protection laws. We ensure appropriate safeguards are in place to protect your data.

7. Children's Privacy

EraTax Consulting does not knowingly collect data from children under 16 years of age. If you believe a child has provided us with Personal Data, contact us immediately, and we will take steps to delete it.

8. Changes to This Privacy Policy

EraTax Consulting reserves the right to modify this Privacy Policy at any time. Changes will be effective upon posting to our website, with the “Last Updated” date reflecting revisions. Significant changes will be communicated to users directly.

9. Contact Us

If you have questions about this Privacy Policy or EraTax Consulting’s data practices, please reach out to us:

Email: privacy@erataxs.com

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